Online Tuition – Checkout Terms & Conditions
By proceeding with payment, you (“Student” or “Parent/Guardian”) agree to the following Terms & Conditions governing the use of our online tuition services.
1. Services
The tuition provided is conducted online via video conferencing or other digital platforms.
Session duration, frequency, and subjects are as agreed at the time of booking.
We reserve the right to assign or change tutors if necessary, while maintaining service quality.
2. Eligibility
Students under 18 must have consent from a parent or legal guardian.
The person making the payment confirms they are authorized to do so.
3. Fees & Payment
All fees must be paid in advance through the checkout system.
Prices are listed in the applicable currency and are inclusive/exclusive of taxes as stated.
Payments are non-transferable unless explicitly agreed in writing.
4. Refund & Cancellation Policy
No refunds will be issued once a session or package has commenced.
Cancellations or rescheduling must be requested at least 24 hours in advance.
Missed sessions without prior notice will be considered forfeited.
In the event a session is canceled by us, a reschedule or credit will be provided.
5. Scheduling & Attendance
Session times must be agreed upon in advance.
Late arrival by the student does not extend the session time.
Repeated no-shows may result in termination of services without refund.
6. Technical Requirements
Students are responsible for having a stable internet connection, a suitable device, and required software.
We are not responsible for disruptions caused by the student’s technical issues.
7. Code of Conduct
Students are expected to behave respectfully toward tutors.
Any abusive, inappropriate, or disruptive behavior may result in immediate termination of sessions without refund.
8. Intellectual Property
All learning materials, recordings, notes, and content provided are for personal use only.
Redistribution, recording, or resale without written permission is strictly prohibited.
9. Learning Outcomes
While we strive to provide high-quality instruction, we do not guarantee specific academic results or grades.
Progress depends on student effort, attendance, and practice.
10. Privacy & Data Protection
Personal information is handled in accordance with our Privacy Policy.
Sessions may be recorded for quality or training purposes, with consent.
11. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
Our maximum liability, if any, shall not exceed the amount paid for the service.
12. Changes to Terms
We reserve the right to update these Terms & Conditions at any time.
Continued use of services after changes constitutes acceptance of the updated terms.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction.
Contact
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support@juuls.co.uk
(+44) 7757123529
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